U.S. Database Glitch Delays Passport, Visa Processing

Source: http://www.npr.org/blogs/thetwo-way/2014/07/24/334886736/u-s-database-glitch-delays-passport-visa-processing

By Scott Neuman

The U.S. State Department’s global database for processing visas and passports is experiencing problems that could cause delays for millions of people around the world who are awaiting travel documents.

The Associated Press writes:

"Unspecified glitches in the department’s Consular Consolidated Database have resulted in ‘significant performance issues, including outages’ in the processing of applications for passports, visas and reports of Americans born abroad since Saturday, spokeswoman Marie Harf said. She said the problem is worldwide and not specific to any particular country, citizenship document, or visa category."

" ‘We apologize to applicants and recognize this may cause hardship to applicants waiting on visas and passports. We are working to correct the issue as quickly as possible,’ she said."

Read more.

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